FAQS

Our Group Breaks are an affordable way to collect Sports Cards for a fraction of the cost of buying a case/box.

Our site makes it very simple to find your favorite spot or team(s) and purchase them.

You will receive all cards from your team (Autos, Mem, Base, Inserts) unless otherwise noted on the particular break page.

What will happen is that you find the group break you are interested in.

Once added to cart you can shop for more breaks or checkout.

You will then get a receipt by email.

 

(Q) Where and when is the break?

A) Breaking Mad Collectables breaks are always live! Its an event! The live stream is at facebook.com/breakingmadcollectables

(Q) What happens if I don’t get a card?

A.) That is a very good question and one we get alot. Most of our breaks have base cards so you will get all those shipped to you. Each break will say what it is in description

(Q) Why are teams all priced differently?

A.) In a PYT (pick your team) style break some teams are more desirable than others based on what players are on the checklist.BM has done all the research ahead of time to price teams out. Teams with the best selling players tend to be higher. Less desirable teams doesn’t necessarily mean you wont get a huge hit. We have several people that like to pick up the last five teams and sometimes they walk out with the best value and hit.

(Q) Do you guys keep any teams?

A.) No. We look at this as a service we are providing. We want to be completely transparent. By owning team(s) we feel we would sacrifice that transparency.  The less desirable teams will go on sale so keep your eye on the site. The best way to find out when new breaks get posted is to join our group page on facebook https://www.facebook.com/groups/CardKings/

Styles of Breaks

(PYT) Team Break – Simple Pick your Team and you get all cards from your team. Prices vary per team
Random Break –  All prices are same and your purchase entitles you to one randomized team. Teams are randomized live using random.org
Draft Style This one is fun! We random all names (purchases) and then on our forum one by one everyone picks there favorite team till its done
Hit Style Blast as well! Every spot purchased guarantees you a hit. We will do it all live. Once box is opened we will random the hits with the purchasers.

Please notice these in the style of each group break.

 Dual or Triples with multiple teams – if we pull a card similar to the one below.

We will use random.org live to determine its owner. To avoid the random generator you will have to own 66% or more of the card. In the case of the card below you would have  to have two of the teams on the card (ie panthers and broncos) to avoid going to the random. Strategy is key if you want to look at some pre checklist of the sets for some of the duals. When using the random generator your name will go into the random based on the number of spots you purchased. So lets say the in the case of the card below. Ralph bought the Panthers, Niners, Saints and Falcons (he gets his name in the generator 4 timesTim bought the Broncos and Rams (he gets his name in 2 times) and Jose bought the Bills (he gets his name in 1 time) So 7 spots will go into the generator.

Results After 3 Randoms

So tim is the winner and as you can see there is a timestamp to promote authenticity! What this system does is give everyone a shot at the card but gives people incentive to pick up more teams. In the instance that a quad is pulled and you have two players on the card 50% your names will be doubled in the generator

After Break – Please allow 5-10 business days to recieve cards. We ship all your hits (jerseys, auto, low numbered) get put in penny sleeves, toploaders, and teambags. They (hits) then get shipped in bubble mailers first class. You will be notified via payment method with tracking number. Packages valued a little bit higher will be sent with signature confirmation required. In breaks where there are alot of base cards we will ship all the base cards out seperately in 100-200 count cardboard. So in large breaks you will receive hits first and base a week after. Sorting sometimes takes awhile!

currency are the prices do I see in the site?
All prices are in NZD

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 5-10 days production time for your order to ship out, average shipping times are 4-7 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at orders@breakingmadcollectables.co.nz

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. We will send you a courier bag to ship it back to us or you may ship it back at your own expense and we can refund you the amount of the shipping , once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.


I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at orders@breakingmadcollectables.co.nz. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Withing New Zealand we aim to get our product orders purchased from the site withing 3 business days. If you participate in a break we have our mail days on a Monday which means there may be a bit of time before you receive your mail day.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time globally is 14-21 Business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you. Please send us an email to info@breakingmadcollectables.co.nz and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.